About Propstore
Additional Resources
- Can I rent items from Propstore for events or productions?
- Can I rent items from Propstore for events or productions?
- Can I rent Propstore's warehouses?
- How can I reach you on social media?
- How can I work with Propstore?
- How do I preserve items for the future safely?
Auction
- What is Propstore's CA Bond # for auctions conducted out of Los Angeles?
- How can I make a donation to one of the charities mentioned in an auction catalog without bidding?
- Where can I order auction catalogs and see previous online catalogs?
- Where can I see a list of upcoming and past auction results?
- I accidentally bid on an item. How do I retract my bid?
- As a seller, can I use my auction proceeds to pay off an invoice if I buy something else?
Buy Now
- Are payment plans available for Buy Now items?
- Are the items in Buy Now one-of-a-kind?
- Are the items in Buy Now originals?
- Can Buy Now items listed in two different Propstore locations be shipped together?
- Can I purchase gift vouchers/certificates for Buy Now items?
- Can I use PayPal to pay for Buy Now items?
Checkout & Payments
- Are taxes included in the prices?
- Can I pay off my payment plan early?
- How do I change the card I have on file?
- I have completed the ordering process but have not received a confirmation email yet. Has my order gone through?
- Is there a fee for using a payment plan?
- What methods of payment does Propstore accept?
Content
- Are the storyboards originals or photocopies?
- Are there third-party authentication services for props and costumes?
- Do the posters and artwork Propstore sells come pre-framed?
- Does Propstore wash or treat the costumes in its auctions?
- How do I find a particular item?
- How do I know if a lot is authentic?
Orders
- Can I return a purchase?
- How do I buy an item listed on the website?
- How do I cancel an order?
- How do I check the status of my order?
- How do I print invoices from my current or past orders?
- I am interested in an item on the website. How can I tell where that item is located?
Press
Posters
Sell or Consign
- Can Propstore help me sell props or costumes, Animation, Posters or music memorabilia?
- Does Propstore consider items in trade?
- Does Propstore have minimum thresholds for acceptable consignments?
- Does Propstore offer cash advances on consignments?
- Does Propstore offer evaluations on collectibles?
- Does Propstore purchase collections or estates?
Shipping
- Can I pick my items up at a Propstore location?
- Can I use my own carrier to ship items purchased through Propstore?
- Can items purchased on the Buy Now platform and in an auction be shipped together?
- Can Propstore declare my package at a low value to avoid import duty charges?
- Does Propstore ship worldwide?
- How do I change my shipping address?